Shipping & other FAQ
Shipping Information
PLEASE NOTE ALL SHIPPING MAY BE IMPACTED BY COVID.
Honey & Toast aim to ship your orders within 2 – 3 working days.
Honey & Toast send products via Royal Mail 1st Class Signed For. If you require your item on a Royal Mail Special Delivery (next day service) then please contact us on info@honeyandtoast.co.uk and we can try our best to arrange and advise the extra costs.
International orders are sent Royal Mail International signed (& tracked where possible) please note delivery guideline is 5-7 days.
When placing your order please ensure that you give your correct address for delivery as we cannot be held responsible if the delivery address is incorrect.
Should your order not arrive, please contact Honey & Toast, a full refund or a
replacement will be offered once 14 days from dispatch has passed for UK, 21 days for international orders.
Import taxes and duty
Customers with shipping addresses outside the UK are responsible for all applicable duties, VAT and import taxes. These are not included in the cost of shipping.
Customs, duties, and taxes vary from country to country; please check with your local customs agency for details on these estimated costs. Honey & Toast has no control over these costs and will not be held liable.
Refusal to pay duties or refusal to accept our package does not mean the package will be returned safely to Honey & Toast. A refund cannot be issued, and Honey & Toast can not be held liable.
Customs, duties, and taxes vary from country to country; please check with your local customs agency for details on these estimated costs. Honey & Toast has no control over these costs and will not be held liable.
Refusal to pay duties or refusal to accept our package does not mean the package will be returned safely to Honey & Toast. A refund cannot be issued, and Honey & Toast can not be held liable.
Offers, discounts & promotions
Please note that one offer per transaction is valid, you cannot apply multiple offers to one purchase.
Terms
Please read my T&C’s carefully before purchasing, by purchasing with Honey & Toast you’re agreeing to these terms and conditions.
These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here.
If you do not agree to be bound by these terms and conditions you may not use or access this website.
These terms and conditions abide by The Consumer Contract Regulations. You’re welcome to print or store these terms for your own records.
Honey & Toast own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use.
Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
While we will use reasonable endeavours to verify the accuracy of any information we place on Honey & Toast website, we make no warranties, whether express or implied in relation to its accuracy. Please see our Privacy Policy for details of our GDPR compliance.
Wherever the term “Working Days or Hours” is featured, this excludes bank holidays, weekends and public holidays such as Christmas. Any holiday times will be clearly displayed on the homepage. When you place an order with Honey & Toast you will be sent an order confirmation detailing your order, this is giving you ample opportunity to correct any possible errors.
Should you have any complaints, please send them to the contact information detailed at the bottom of this document.
These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.
Prices
Prices are subject to change but are correct at time of posting.
Any glitches, errors or typos are not required to be honoured. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail to the address provided. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether. Any special offers will have a clear displayed end date.
Wholesale
We have many fantastic wholesale partners both in the UK and overseas.
If you are interested in stocking Honey & Toast bags we would love to talk to you - please get in touch at info@honeyandtoast.co.uk
Payment
Honey & Toast main payment methods are PayPal and Shopify supported – You do not need a PayPal account to purchase with us. Honey & Toast does not store payment information, it is processed by PayPal and Shopify.
Any contract for purchases made through the website will be with Honey & Toast. Honey & Toast must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received Honey & Toast will confirm that your order has been received by sending an email to you at the email address you provide. The shipment email will include your name, the order number and the total price. Honey & Toast acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
Your details will be held on our system in accordance with our data protection policy - compliant with GDPR, as detailed in our Privacy Policy.
Photography
Professional photography by Diana Stainton, Ocean Taylor and Jane Looker.