I asked Emma’s advice on what I could use to condition my libby bags leather as it was drying in places and just needed some love after daily use and she said this. I bought the cloth as well. Applied after wiping bag over with a damp cloth and letting it dry then buffed it and it came up lovely. Applied it again a few days later and it’s come up beautifully. I have battered my bag around a bit and now it’s looking beautiful and shiny and soft again. Well worth buying!
I absolutely love my mini Libby bag. The colour is beautiful and the leather is soooo soft. I’ve wanted a H&T bag for ages, and I finally decided to treat myself - I’m so glad I did!
Beyond the beautiful bag, the customer service has been exceptional. My bag was too long for my personal preference, and Emma very kindly shortened the strap for me, so it’s now a perfect length. I was so impressed with how friendly and accommodating Emma was, and the speed that this was turned around and sent back to me.
The combination of the beautiful bag and customer service guarantees I’ll be buying again, and I’ll recommend without hesitation 🥰